At ChopWin Gambia, we want our players to enjoy casino games in a safe and controlled way. Gambling is a form of entertainment, and we are committed to making sure it stays that way. This page outlines the tools, resources, and guidance available to help players stay in control of their gambling activity.
Who This Applies To
This policy applies to all registered players on ChopWin Gambia. By creating an account, you confirm that you are at least 18 years old and that you are gambling for entertainment purposes within your personal financial means.
Recognising Problem Gambling
Gambling can become a problem when it stops being fun and starts affecting your daily life. Some signs to watch out for include:
- Spending more money on gambling than you can afford to lose
- Borrowing money to fund gambling activity
- Neglecting work, family, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Chasing losses in an attempt to recover money spent
- Lying to friends or family about how much time or money you spend gambling
- Gambling to escape stress, anxiety, or other personal problems
If any of these apply to you, we encourage you to reach out for support.
Tools Available to Players
ChopWin Gambia provides players with practical tools to help manage their gambling activity responsibly.
Deposit Limits
Players can set a limit on how much they deposit within a given time period. This helps manage spending and prevents exceeding a personal budget. To set a deposit limit, contact our support team.
Self-Exclusion
If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to log in or place any bets. Self-exclusion requests can be made by contacting our support team directly.
Account Cooling-Off Period
Players who want a short break without permanently closing their account can request a temporary cooling-off period. This gives you time to step back without making a long-term commitment.
Account Closure
If you wish to permanently close your account, contact our support team at hello@chopwin.gm. Once closed, you will not be able to reopen the account or create a new one under the same personal details.
Protecting Minors
ChopWin Gambia does not permit anyone under the age of 18 to register or use our platform. We take this seriously and reserve the right to request age verification documents at any time. If we have reason to believe a player is underage, the account will be immediately suspended pending verification.
If you share a device with minors, we recommend using parental control software to restrict access to gambling websites. Some options include:
- Gamban — blocks gambling content across all devices
- Net Nanny — parental control software with content filtering
- Bark — monitors and filters online activity for families
Tips for Gambling Responsibly
Keeping gambling enjoyable means staying in control. Here are some simple practices to follow:
- Set a personal budget before you start playing and stick to it
- Only gamble with money you can afford to lose
- Take regular breaks during play sessions
- Do not gamble when you are feeling stressed, upset, or under the influence of alcohol
- Keep track of the time you spend gambling
- Treat any losses as the cost of entertainment, not money to be recovered
Support Resources
If you or someone you know is struggling with gambling, the following organisations offer support and guidance:
- Gamblers Anonymous — www.gamblersanonymous.org
- BeGambleAware — www.begambleaware.org
- GamCare — www.gamcare.org.uk
You can also contact our support team directly, and we will do our best to point you in the right direction.
Contact Us
If you need help with any responsible gambling tools or have concerns about your account, please reach out:
- Email: hello@chopwin.gm
- WhatsApp: +2204574184
- Support hours: Monday – Sunday, 8am – 9pm (ET)